HeartInCare

We care for your heart!

Privacy Policy

1. Introduction

Welcome to HeartInCare (“we,” “us,” or “our“). HeartInCare is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform, including our website (https://www.heartincare.com), Android app, and iOS app (collectively, the “Services“). By accessing or using our Services, you agree to this Privacy Policy.

2. About Us

HeartInCare is operated by İNVİCTUS TURİZM KONGRE VE ORGANİZASYON HİZMETLERİ LİMİTED ŞİRKETİ, a company registered in Turkey, with its registered office at Halaskargazi Cad. Teyyareci Cemal Sk.
No:3 D:1 34360 Şişli/İstanbul.

3. Information We Collect:

  • Personal Information:
    • We may collect personal information such as names, contact details, and health-related data, specifically data gathered through your interactions with the HeartInCare app, to provide our health monitoring services. This data collection is conducted in accordance with the data minimization principle, ensuring that only essential information is gathered.
  • Health Information:
    • Depends on your permission we may collect your heart rate, blood pressure, ECG measurements, steps, sleep patterns, stress levels, and SpO2 levels.
  • Usage Information:
    • We collect information about your interactions with our website and services to improve user experience and optimize our offerings. Such as operational logs as user authorization and cancellation records.
  • Non-Personal Information:
    • Anonymized data for analytics purposes.

4. Data Sources:

  • Direct Input:
    • Information you manually provide within the app.
  • Health Service Kit Data:
    • With your explicit consent, we may obtain data from Health Service Kit, which includes health-related information like heart rate, blood pressure, ECG measurements, steps, sleep patterns, stress levels, and SpO2 levels. This data is sourced directly from the Health Kit APIs integrated within the HeartInCare app.

5. How We Use Your Information:

  • Health Monitoring:
    • Your health-related data is used to provide real-time monitoring services and personalized health insights. The necessity of this data use is to enable HeartInCare to offer accurate and personalized health monitoring features. Data collected from HealthKit is for reference only and will not be used for diagnostic or medical purposes.
  • Service Improvement:
    • We use collected data to enhance our services, address user needs, and optimize the functionality of HeartInCare.
  • Analytics
    • Use non-sensitive, anonymized data to understand usage patterns and improve functionality.

6. Data Security:

  • Security Measures:
    • At HeartInCare, the safeguarding of your data is our top priority. We employ robust industry-standard security measures to ensure the utmost protection against unauthorized access, disclosure, alteration, and destruction of your information. Our comprehensive security protocols encompass the entire data lifecycle, from transmission to storage. You can trust that your data is handled with the highest level of security, providing you with peace of mind as you embark on your health monitoring journey with HeartInCare.
  • Encryption:
    • All sensitive data is stored in encrypted form.

7. Data Storage and Retention:

  • Storage Location:
    Data collected by HeartInCare is stored securely, either within the app on your device or on our cloud servers, depending on the nature of the data. Sensitive data, particularly health-related information, is encrypted and stored anonymously to further ensure your privacy. All data is securely stored on our servers located in Germany
  • Data Retention Period:
    Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon the expiration of this period, your data will be securely deleted or anonymized.

8. Cross-Border Data Transfer:

  • Cross-Border Data Transfer:
    If HeartInCare involves cross-border data transfers, we ensure that such transfers are conducted in compliance with applicable data protection laws. Users will be informed about any such transfer, including the measures in place to safeguard their information during international transit.

9. Sharing of Information:

  • Third-Party Services:
    We may share non-personal and non-health-related data with trusted third-party service providers to facilitate the smooth operation and continuous improvement of HeartInCare. This sharing is strictly limited to essential operational functions such as website hosting, analytics, and customer support.
  • Consent for Health Data Sharing:
    Your sensitive health data is treated with the utmost confidentiality. Only healthcare professionals authorized by you can access your health data for the purpose of providing personalized care. HeartInCare places the control of your health information firmly in your hands, ensuring that it is never shared beyond the scope of your explicit authorization.

10. User Rights

  • Access and Export:
    • You can export all your personal data via an option provided in the app.
  • Correction and Deletion:
    • You have the right to correct inaccuracies or request deletion of your data. An in-app option allows you to clear all personal data.
  • Withdraw Consent:
    • You may cancel authorization to read/write data to HealthKit at any time. After cancellation, the app will no longer access HealthKit data. Historical data can be retained or deleted based on your preference.

11. Consent

  • HealthKit Data Access:
    • We require your explicit consent to read data to HealthKit or similar services.
  • Third-Party Disclosure:
    • Your explicit consent is obtained before disclosing data to third parties, as detailed in this Privacy Policy.

12. Children’s Privacy

  • Age Limit
    • Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.

13. Updates to Privacy Policy:

  • Policy Revisions:
    • We may update our Privacy Policy periodically. Users will be notified of any material changes.

14. Contact Us:

  • Questions or Concerns:
    • If you have questions or concerns about our Privacy Policy, please contact us at [[email protected]].

By using HeartInCare, you agree to the terms outlined in this Privacy Policy.