At HeartInCare, we believe in enabling flexible, fair, and efficient healthcare interactions. One of our most powerful tools for experts is the Expert Credit System — a wallet-based mechanism that allows healthcare professionals to fund and initiate consultations with their patients.
🌟 What is the Expert Credit System?
The Expert Credit System allows healthcare professionals to purchase and manage credits, which can be used to:
- Start a consultation with a new or existing patient
- Cover session fees on behalf of patients
- Enable seamless, pre-paid access to expert care
Unlike traditional patient-driven payment systems, this approach empowers experts to take the lead — ideal for outreach, onboarding, or follow-up initiatives.
💼 How Does It Work?
Top-Up Your Expert Wallet
Experts can securely purchase credits via the HeartInCare web or mobile dashboard.
Start a Patient Relationship
When an expert wants to begin a session (e.g., offering advice, reviewing vitals, or discussing ECG results), they can use their credits to cover the cost the patient doesn’t need to pay.
Auto-Deduction Per Session
Credits are only deducted once the session officially begins. No unnecessary charges, and full control over your balance.
Track Your Usage
Experts have access to a detailed transaction history and balance overview inside their account panel.
🔁 Why Experts Love It
- Initiate Without Barriers: Start important consultations even if the patient isn’t ready to pay.
- Boost Engagement: Lower the barrier to entry for patients, especially during onboarding or early diagnosis.
- Flexible and Transparent: Use credits for any patient session, with full visibility on cost and balance.
- Better Retention: Offer free sessions or cover fees as part of promotional or care packages.
Start Using Expert Credits Today
Ready to offer more proactive care?
Log in to your HeartInCare Expert Dashboard, visit the Wallet section, and top up your credits now.
Need help or have questions?
Our support team is here for you [email protected]